Inside Sales Account Manager

Summary

The successful candidate is a highly motivated professional with commercial experience in the manufacturing industry. The Inside Sales Account Manager is responsible for finding and developing prospective customers, growing sales to drive market share, and increasing profitability of the full Hyperion portfolio. This is a remote position and must be based in Mountain or Pacific time zone. 

Essential Duties and Responsibilities

• Actively identify, research, and engage prospective customers within assigned account base.
• Build and maintain a robust sales funnel through consistent outreach and pipeline development.
• Respond promptly to inbound leads and referrals, assessing and qualifying them as viable sales opportunities.
• Nurture prospects through the sales cycle with strategic follow-up and relationship-building.
• Establish rapport and trust with customers via phone calls, emails, online meetings, and occasional in-person visits.
• Apply consultative and value-based selling techniques to uncover customer needs and position Hyperion solutions effectively.
• Leverage the Customer Relationship Management (CRM) system to document interactions, track opportunities, and manage pipeline stages.
• Ensure accurate forecasting and reporting by maintaining up-to-date records in CRM.
• Gather relevant information to address customer inquiries, requests, or complaints in a timely manner.
• Provide knowledgeable responses by developing strong product and application expertise.
• Consistently achieve monthly sales targets and contribute to broader business objectives.
• Conduct voice-of-the-customer analysis to capture insights into satisfaction, unmet needs, and pain points, feeding back into sales strategy.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Work Experience

• High school diploma required; 2-year degree preferred
• 4-6 years of experience in technical sales in a manufacturing business to business environment
• Or equivalent combination of education and experience

Technical Skills/Physical Requirements

• 4-6 years of experience in technical sales in a manufacturing business to business environment.
• Proven track record of setting aggressive targets and meeting business goals through team interaction and involvement.
• Outstanding communication (written and verbal), interpersonal, and organization skills.
• Utilization of CRM systems, like SalesForce or Microsoft Dynamics.
• Utilization of Enterprise Resource Planning (ERP) systems, Movex/Info M3 experience a plus.
• Self-Starter and highly motivated
• Proficiency with Microsoft Office: Outlook, Word, PowerPoint and Excel
• Ability to work in a fast-paced environment
• Travel - 4 times per year for internal meetings