Quotation Specialist

Summary

This position is responsible for working with Sales and Operations to cost, quote, and create routings for customer orders. This position will liaison customer requirements and operational capabilities to be cost efficient while maintaining all customer specifications. Interfaces with and provides quality detail and support to customers, management and manufacturing operations for quotes, routings and finished goods. The position is responsible for coordination with the manufacturing teams to ensure the production of quality products made on-time, in support with business growth and strategic objectives.

Essential Duties and Responsibilities

• Create detailed and accurate Quotes, Routings and CAD drawings.
• Daily use of ERP system for a variety of tasks, including routing, quoting, purchasing, and planning.
• Effectively cost production orders in the facility through knowledge and application of grinding operations.
• Establish and load accurate cost models based on determined process steps
• Engage with grinding operators to troubleshoot solutions and implement changes to improve job routing and process steps
• Communication with customers is required to define and clarify customer requirements.
• Interpreting and translating data from customers PO’s and prints into the system.
• Supports problem solving for contract review, quoting, order entry and other front end process improvement needs related to accuracy, quality, lead time and cost.
• Develop/maintain educational material and provide training as needed.
• Help define and develop performance improvement targets for quality, service, and efficiency.
• Implement and train others on ERP, QMS, and CRM systems to ensure that services and products conform to regulatory requirements.
• Process customer purchase orders as well as manufacturing order entry for production.  
• Initiate process improvements to reduce cost and increase efficiency.
• Quickly respond to customer inquiries: providing quotes, status updates, and ensure customer needs are met.
• Follow established safety procedures to assure a clean, safe work environment is promoted and maintained.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Work Experience

• 2-3 years’ experience utilizing Auto-CAD and/or Solid Works.
• Previous experience in a manufacturing environment.
• Associate’s degree or certification in related field is required.
• Good customer communication skills in support of internal and external customers.
• Must have good written and verbal commination skills.
• Proficient with presentation and other documentation applications such as Visio, MS Project and PowerPoint
• Ability to read and interpret product drawings.
• Experience in a manufacturing environment preferred in grinding operations:  Carbide / Ceramics / or steel products.
• Knowledge of problem-solving processes and tools i.e. Project Management, Lean Manufacturing, Six Sigma.

Technical Skills/Physical Requirements

• ERP management
• Microsoft Suite Excel / Word / PowerPoint / Outlook
• Drafting
• Cross Functional Problem Solving
• Travel generally not required